Shipping Policy
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 2-5 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 2 shipping methods for you to choose from as followed frame.
Method |
Estimated Time of Arrival |
Price |
Standard Shipping |
To US,UK,CA: 7-12 Business Days To Other: 8-13 Business Days |
Free Shipping |
Expedited Shipping |
3-5 Business Days |
$28.5 (Free over $199) |
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
- If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
- Also, please note that all the items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you have any issues , please don’t hesitate to contact us via email: support@moodringcolors.com with your order information. So we can assist you to solve your problem as soon as possible.